How do I file a claim?
In the event of a loss, no matter how large or small, please notify your insurance agent as soon as possible. Make a list of all damaged or destroyed property, showing in detail quantities, costs, actual cash value and amount of loss. If possible, take photos of damaged property. Always protect your property from further damage. Make necessary and reasonable repairs to protect your property.
If the claim is an emergency (fire, water, tornado, high winds) over a weekend or holiday, try to contact both your agent and Lenox Mutual Insurance Association.
Please be ready to provide the date and time the loss occurred, the type of loss, a description of the loss/damage, and the location of the loss.
In the event of property theft, vandalism or an accident, we recommend that you file a police/sheriff report.